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1. Who We Are
This Privacy Policy describes how Naturalwhcleanon ("we," "us," or "our") collects, uses, and shares personal information when you visit our website or use our consultation services. We are a United States–based business located at:
Naturalwhcleanon
1 Mary Bird Ln, Clayton, NM 88415, United States
Email: office@naturalwhcleanon.world
Phone: +1 575 447 5566
2. Information We Collect
Depending on how you interact with us, we may collect the following categories of personal information:
- Identifiers: name, email address, phone number, and mailing address
- Customer records: consultation inquiries, appointment details, and billing-related information
- Commercial information: services purchased, payment status, and refund or cancellation requests
- Internet or network activity: IP address, browser type, device information, pages viewed, and referring URLs
- Communications: messages you send through our contact form, email, or phone
- Cookie and preference data: information stored through cookies, localStorage, or similar technologies as described in our Cookie Policy
We collect information directly from you, automatically when you use our website, and from service providers that help us operate our business.
3. How We Use Personal Information
We use personal information for the following business and commercial purposes:
- Responding to inquiries and providing consultation services
- Scheduling, billing, and administering paid services
- Operating, maintaining, and improving our website
- Measuring website performance and understanding visitor interactions
- Communicating with you about appointments, updates, or customer support
- Complying with legal, tax, accounting, and regulatory obligations
- Detecting, preventing, and addressing fraud, security incidents, or misuse
4. How We Share Personal Information
We do not sell your personal information for monetary consideration. We also do not share personal information for cross-context behavioral advertising in exchange for money.
We may disclose personal information to:
- Service providers that host our website, process payments, deliver email, or provide analytics
- Professional advisers such as accountants, insurers, or legal counsel when reasonably necessary
- Law enforcement, regulators, or other parties when required by law or to protect our rights
- A successor entity in connection with a merger, acquisition, or asset sale
Service providers may process information only to perform services on our behalf and are contractually required to protect it.
5. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this policy:
- Contact form submissions: up to 24 months after our last communication with you
- Consultation and billing records: up to 7 years where required for tax, accounting, or dispute resolution
- Technical and analytics data: up to 12 months
- Cookie and consent records: as described in our Cookie Policy or until you delete them from your device
6. Your U.S. Privacy Rights
Depending on your state of residence, you may have the right to:
- Know what personal information we collect, use, disclose, and retain
- Access the personal information we maintain about you
- Request correction of inaccurate personal information
- Request deletion of personal information, subject to legal exceptions
- Obtain a portable copy of certain personal information you provided to us
- Opt out of the sale or sharing of personal information, where applicable
- Limit the use or disclosure of sensitive personal information, where applicable
- Not receive discriminatory treatment for exercising your privacy rights
To submit a privacy request, email us at office@naturalwhcleanon.world or call +1 575 447 5566. We will verify your request using information associated with your account or prior communications. Authorized agents may submit requests on your behalf where permitted by law.
We aim to respond within 45 days. If more time is needed, we will notify you of the reason and extension period as required by applicable law.
7. California Residents (CCPA/CPRA)
If you are a California resident, the California Consumer Privacy Act, as amended by the California Privacy Rights Act, provides additional rights regarding your personal information.
- Categories collected: identifiers, customer records, commercial information, internet activity, and communications described above
- Business purposes: service delivery, website operations, analytics, security, and legal compliance
- Sources: you, your devices, and our service providers
- Disclosures: service providers and other parties listed in Section 4
- Sale or sharing: we do not sell personal information and do not share it for cross-context behavioral advertising
- Sensitive personal information: we do not use or disclose sensitive personal information for purposes other than those permitted by California law
California residents may submit a request to know, delete, or correct personal information using the contact details above. You may also designate an authorized agent to make a request on your behalf.
8. Other U.S. State Privacy Laws
Residents of Colorado, Connecticut, Virginia, Utah, and other states with comprehensive privacy laws may have similar rights regarding access, correction, deletion, portability, and opt-out rights. Where applicable, we will honor those rights in accordance with the relevant state statute.
9. Marketing and Communications
If we send promotional communications, you may opt out at any time by following the unsubscribe instructions in the message or by contacting us directly. Even if you opt out of marketing, we may still send transactional or service-related messages.
10. International Visitors and GDPR
If you are located in the European Economic Area or United Kingdom, we process personal data under GDPR legal bases including consent, contract performance, legitimate interests, and legal obligation. You may have rights of access, rectification, erasure, restriction, portability, objection, and complaint to a supervisory authority. Contact us using the details above to exercise those rights.
11. Security Measures
We use reasonable administrative, technical, and physical safeguards designed to protect personal information, including HTTPS encryption, access controls, and secure hosting environments. No method of transmission or storage is completely secure.
12. Children's Privacy
Our services are intended for adults age 18 and older. We do not knowingly collect personal information from children under 13. If you believe a child has provided us information, contact us and we will take steps to delete it as required by the Children's Online Privacy Protection Act (COPPA).
13. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. Material changes may also be communicated through a notice on our website.
14. Contact
For questions about this Privacy Policy or our data practices, contact:
Naturalwhcleanon
1 Mary Bird Ln, Clayton, NM 88415, United States
office@naturalwhcleanon.world